*PLEASE INSPECT SHIPMENTS FOR DAMAGE UPON ARRIVAL*
*ALL MISSING OR DAMAGED ITEMS MUST BE REPORTED WITHIN 3 WEEKS OF RECEIVING PRODUCT*
ALL SHIPMENTS THAT ARE RECEIVED DAMAGED IN SHIPPING MUST BE SIGNED OFF WITH THE CARRIER SO DAMAGE CLAIM CAN BE MADE. EVEN WHEN IN DOUBT, ANY SLIGHT DAMAGE CAN BE CLAIMED.
THANK YOU FOR YOUR UNDERSTANDING.
On our core product lines, (including StabiliGrip, DuraTherm, AutoMat, and Sill Plates) Legend offers a limited lifetime warranty on manufacturing defects which significantly impair the products’ functioning and can clearly be traced back to faults in the material or manufacturing errors. The precondition for the warranty is correct installation of the product and any apparent defects must be reported prior to installation of the material.
All other Legend products (including EconoLite) offer a 6-month limited liability warranty on manufacturing defects as described above. The same precondition on installation is present.
Aside from Legend StabiliGrip, no Legend flooring (including, but not limited to, UltraGrip, UltraFloor, and KK-Plus) is warranted against expansion and contraction or any bowing or flexing of the material as this is the nature of these types of materials.
For allowance of warranty claims the original invoice must be presented. Wear and tear is not covered under this warranty. Defective material will be replaced, however maximum liability for all claims is limited to the purchase price of the goods referred to above.
Legend Fleet Solutions is pleased to offer several ways for you as an upfitter to receive free shipping on selected products. We are striving to help meet your needs and reduce shipping costs so we can serve you better.
This policy is effective as of February 1, 2021 for any new orders. Any orders currently in process will continue at the previous freight agreements. This does not apply to any customers with custom pricing and/or shipping threshold agreements.
All orders with a dollar value of $2500 or more will receive FREE SHIPPING
COMPLETE KITS will receive FREE SHIPPING.
This applies only to the following vehicles:
- Ford Transit 130/148/148 Extended
- RAM Promaster 136/159/159 Extended
- Mercedes Sprinter 144/170/170 Extended
- Nissan NV Cargo
- GMC Savana
COMPLETE KITS Include:
- Rigid Floors
- Aluminium Sill Set
- Insulated Wall Liner,
- Insulated Ceiling Liner
- Aluminum Top Sill Kit
- Insulated Door Liner
- Wheel Well Covers
SHIPPING RATES FROM WAREHOUSES (Standard Shipping)
- ON Zone 1 - $ 155 (4-5 days)
- ON Zone 2 - $ 195 (5-6 days)
- ON Zone 3 - $ 295 (5-8 days)
- US Zone 1 - $ 215 (2-3 days)
- US Zone 2 - $ 275 (3-4 days)
Take a look to see your Freight Zone Charge for any orders that do not qualify for free freight.
All products will ship from US warehouses subject to availability. We will always strive to utilize our warehouses to minimize order to delivery times and reduce freight cost.
PRODUCTS IN STOCK AT WAREHOUSES:
Grey DuraTherm Liner, StabiliGrip Floor, AutoMat-Bar Rubber Mat, and Aluminium Sill Sets.
NOTE: ALL ORDERS THAT CONSIST OF SPECIAL PART NUMBERS (DUAL DOOR OR DUAL WHEEL ETC) WILL NOT BE STOCKED AT THE WAREHOUSE AND COME FROM LEGEND’S MAIN FACILITY.
SHIPPING RATES FROM LEGEND'S MAIN FACILITY
(For all non-standard products on orders that don’t hit the $2500 free freight threshold)
Returns must be made to the Legend HQ Warehouse: 56957 Hwy 3 West, Tillsonburg, ON N4G 4G8 Canada
This policy applies only to standard, current model year products.
- 15% restocking fee for undamaged products still in tact in packaging.
- Return shipping to be arranged and paid by customer.
- Return merchandise authorization (RMA) should be customer’s PO#.
- Products being returned must have been purchased no more than 6 months previously. We do not accept any returns after 6 months from ship date.
Please include the details of who at Legend they spoke to and the date of the contact.
Legend Return Policy does not include custom orders where parts are specific to upfitters or fleets and cannot be re-used or re-sold.
Questions? Contact us here or give us a call at 519 688 1043. We look forward to hearing from you.